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PetSafe Smart Feed Automatic Pet Feeder 2.0

Regular price $260.97 $309.97

Online Only Item Bring peace of mind to meal time with the PetSafe® Smart Feed Automatic Pet Feeder. Designed by pet parents, you can schedule, monitor and adjust your pet’s feeding schedule remotely with the.... Show Details

Online Only Item

Bring peace of mind to meal time with the PetSafe® Smart Feed Automatic Pet Feeder. Designed by pet parents, you can schedule, monitor and adjust your pet’s feeding schedule remotely with the user-friendly smartphone app. Download the free app to your phone or mobile device, connect the feeder to your home’s Wi-Fi and enjoy convenient meal scheduling from anywhere. The feeder holds 24 cups (5,678 ml) of dry or semi-moist food. The unique design of the Smart Feed’s food conveyor dispenses most shapes and sizes of dry and semi-moist food while helping to prevent jams. Meals can be scheduled for up to 12 times daily in sizes from 1/8 cup (29 ml) to 4 cups (946 ml) per meal. The optional Slow Feed setting dispenses meals in small amounts over 15 minutes for pets who tend to eat too quickly. The Feed Now option lets you serve a meal on demand any time from the app or with the push of a pet-proof button on the feeder. The included stainless steel bowl with a removable holder prevents your pet from tipping or moving the bowl. These components and the upper compartment where food is added are all dishwasher safe, top rack only. The automatic pet feeder includes an AC power adapter and has a backup battery option using 4 D batteries (not included). To connect your PetSafe® Smart Feed Automatic Pet Feeder to your smartphone app, a 2.4GHz (802.11b/g/n) wireless router is required. Devices that work with the mobile app are iPhones or iPods with iOS 9.0 or later and compatible Android smartphones version 6.0 or later. One feeder can be controlled from multiple family members’ smartphones. Multiple feeders also can be controlled from one smartphone. PetSafe® brand is here to help you and your pet live happy together™.

  • Smartphone programming - Control your pet's meal time from anywhere using your smartphone; app requires an apple iPhone or iPod device iOS 9.0 or later or a compatible Android smartphone 6.0 or later.
  • Receive smartphone alerts - Get notified when your pet is fed, the food level is low or the feeder is empty; feeds on schedule as programmed if Wi-Fi connection is lost or feeder is offline.
  • Customized meal times - Set up to 12 meals to feed on your pet's schedule; Feed Now option allows you to feed your pet outside normal feeding times.
  • Flexible portions - Meals can be dispensed from 1/8 cup to 4 cups to fit your pet's unique feeding needs; slow feed option allows meals larger than 1/8 cup to dispense slowly over a 15-minute period.
  • Low Food Sensor - The feeder automatically notifies you when food levels are low; you’ll also receive an alert if the hopper becomes empty.
  • Easy-to-clean - Lid, hopper, bowl and bowl holder are top-shelf dishwasher-safe for convenient cleaning; best for cats and small or medium dogs.

Included in Smart Feeder System:

  • Smart Feed Automatic Pet Feeder
  • Stainless steel bowl
  • Bowl holder
  • Wall adaptor
  • My PetSafe® app
  • Quick start guide
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Shipping

Petland ships within Canada, Monday through Friday (excluding statutory holidays). Orders made online after Friday at 11 am CDT will ship the following business day (subject to daily order volume and warehouse availability). When considering delivery times, please allow 1-2 business days to process your order after the order is placed. Courier delivery times do not include the day the order is picked up from our warehouse. 

Petland will happily ship to your home and/or office. Normally, we use Canada Post, Purolator & Canpar for delivery.  "Free Shipping" will usually be sent through Canpar Ground service or Purolator ground service. Canpar Ground & Purolator Ground services do not have guaranteed delivery times and the shipping times will only be estimates.

Changes to our shipping policy due to the Canada Post Labour Negotiations:

The Canadian Union of Postal Workers (CUPW) has launched a nationwide overtime ban for employees in both the Urban and RSMC (Rural and Suburban Mail Carriers) bargaining units. This is a legal strike action and means that CUPW-represented employees will refuse to work overtime across the company.

As a result, Canada Post will continue operating but customers may experience delays. It’s unclear how CUPW’s strike action may evolve. At this time, there are no rotating strikes or national work stoppage. The Corporation will keep Canadians and businesses informed if strike activity escalates and there are changes to postal operations.

We will continue to ship out orders using Canada Post if you have chosen this as your method of shipping.

We advise you to stay informed by checking Canada Post's website for updates.

If the union issues a strike notice, all Canada Post operations will shut down.  Mail and parcels will not be processed or delivered for the duration of the national strike, and some post offices will be closed. Service guarantees will be impacted for items already in the postal network. No new items will be accepted until the national disruption is over.

All mail and parcels in the postal network will be secured and delivered as quickly as possible on a first-in, first-out basis once operations resume. However, a national strike of any length will impact service to Canadians well after the strike activity ends. Shutting down facilities across the country will affect Canada Post’s entire national network. Processing and delivery may take some time to fully return to normal.

In the event that there is a Canada Post national work stoppage:

We will only be shipping through Canpar or Purolator.  "Free Shipping" will be sent through Canpar Ground service or Purolator Ground service. Canpar Ground & Purolator Ground services do not have guaranteed delivery times, and the shipping times will only be estimates. If you are shipping the order to your business or workplace, please include the business name in the shipping address.  Unfortunately, Canpar will not deliver to rural locations (see link further down).

Our website will still offer Canada Post shipping as an option.  However, if you choose this method of shipping, it will not leave our warehouse until after the Canada Post strike is resolved.

If you are shipping the order to your business or workplace, please include the business name in the shipping address.  Unfortunately, Canpar will not deliver to rural locations.  For a complete list of these postal codes, click HERE

Orders may be subject to cancellation or require additional confirmations for the following instances due to the risk of fraud:

  • The Billing and Shipping addresses are different, and the shipping address is not a Business.
  • Orders with international billing addresses

Orders that include "special order" items will not be shipped until the "special order" item arrives in our warehouse.

Please provide a street address if you choose "Free Shipping", Canpar or Purolator as your shipping method. 

  • If you have a PO Box, Rural Range Road, Township Road or Site land location address, you must choose Canada Post as your shipping method.
  • If your address is an apartment or condo, please include the buzzer number.
  • If you are shipping to your business or work, please indicate the company name.

Initial orders will require a signature upon delivery.  If you are placing your first order and want the shipment left at your front door with "no signature required", you can enter the request in "Special instructions for seller" on your cart page.  If you have already processed your order, you can email the request before noon of that business day through our "Contact Us" page.  If you place your order on the weekend, you must email the request by noon on Monday. If you have made the request, your subsequent orders will include the request for "no signature required". 

If you do not make the request and are not home to sign for the package, Canada Post, Canpar & Purolator will take the shipment to one of their locations where you can pick up your package. 

*Please note that neither Petland nor the delivery service is liable for any lost or stolen packages if you have requested the shipment to be left at your front door.

Risk of Loss and Shipping and Delivery:

All items purchased from Petland.ca are made pursuant to a shipment contract with a shipping carrier. This means that the risk of loss and title for such items pass to you upon delivery of the Products to the carrier. Products will be shipped to the address designated by you, if applicable, so long as such address is complete and complies with any shipping restrictions contained on the site. The time and location of delivery of the products to you is at the discretion of the carrier. 

Undeliverable packages:

Occasionally, we will have a package returned to us because it was undeliverable. When this occurs, we will issue a full refund for the price of the product plus taxes. Shipping charges are non-refundable.  If your order had "Free Shipping" the shipping charges incurred by Petland for your order will be deducted from the total product refund amount.

We can receive packages as undeliverable for the following reasons:

  • Missing house number, unit number or buzzer number
  • Missing street name, City, or province
  • Incorrect Postal Code
  • Failed delivery attempts or the item was not picked up from the local depot within 5-10 business days.
  • Refused by the recipient.

Petland.ca customers have toll-free access to highly trained customer service reps for solutions to a variety of pet questions. Contact us with any questions or concerns.